IT Technician | Expertise in Windows and macOS | Azure Cloud and Network Fundamentals | Specialised in Security, Redeployment, Client Management and Hands on Tools
Dedicated IT Support Specialist with over 2 years of experience providing Level 1 and Level 2 technical support in corporate environments. Skilled in troubleshooting hardware and software issues, enhancing digital experiences, and supporting end-user services. Adept at utilizing Microsoft 365 tools, video conferencing technologies, and networking support. Passionate about ensuring smooth operations through proactive issue resolution and service quality improvements.